SHIPPING AND RETURNS

SHIPPING POLICY

Got an eye on something and wondering when it could arrive on your doorstep? Already placed

an order and dying to know how soon you’ll be able to unbox it? We want to get it in your hands

and as fast as possible! Here’s what you can expect once you’ve placed your order.

Once your purchase is complete and payment has been successfully processed, your order immediately

enters our system. Within (7-14 business days), our amazing processing team will hand pack your

order and get it ready for shipment. Once it’s all packed up and ready to go, your order will be

sent to you via (UPS).

Standard shipping is the default and included for free with your purchase because who has time to worry about shipping fees?

 

Standard/Ground:

7-14 business days. We try to ship out as soon as possible. Supply chain and labor disruptions have ma

ALL ORDERS UNDER $200: SUBJECT TO UPS GROUND SHIPPING RATES 

ALL ORDERS 200$ AND ABOVE FREE SHIPPING

Please understand that we cannot be held responsible for packages that show they were delivered by the carrier but cannot be located at your residence. Please contact your local (UPS) store to investigate the situation if this occurs. If a package is undeliverable and returned

to us, we will contact you immediately to determine the correct address, but please note that you

will be responsible for the additional shipping charges.

Your address must be verified in our system before we can ship it. To prevent delays, be sure to

double-check your address and street designations before completing your order (i.e.,

NW/NE/SW/SE, apartment number, etc). If the address does not authenticate in our system,

we will contact you within (2-3 business days) for the correct address; please be aware that this

will delay your shipment.

 

HOLIDAYS/PEAK PERIODS/SALES:

Due to the high influx of orders received during peak times, orders may experience delays in

processing. Please allow us (4-5) EXTRA business days to process your order during these times. Carriers

may experience delays in delivery during peak shipping periods.

 

TRACKING INFORMATION:

Once your order has been shipped, you will receive an email notification containing your

tracking information. Please allow 1-4 business days once shipped for your tracking information to update. If

the shipment seems to be taking longer than it reasonably should, please contact your local (UPS)

regarding your order.

 

INTERNATIONAL SHIPPING:

At this time, we, unfortunately, cannot ship internationally! We apologize for any inconvenience.

 

MODIFYING COMPLETED ORDERS:

To get your order to you as fast as we can, completed orders must be canceled and reordered to accommodate any modifications. Once the order has been fully processed and shipped, no cancellations will be accepted.

Our team is ready to assist with any additional questions you may have regarding shipment!

Please contact us at info@formulaire.co with any further questions.

Return & Exchange Policy

 ALL SALES ARE FINAL!!! UNDER NO CIRCUMSTANCES CAN WE ACCEPT A RETURN!  IF YOU HAVE AN ADVERSE REACTION OR ISSUE WITH OUR PRODUCTS PLEASE CONSULT A DERMATOLOGIST AND THEN CONTACT US AND WE WILL WORK WITH YOU! IF A PRODUCT ARRIVES DAMAGED WE WILL REPLACE IT FOR YOU FREE OF CHARGE! PLEASE CONTACT US WITH ANY ISSUES WITH YOUR ORDER! We simply cannot guarantee that our products haven’t been tampered with once you take them out of the box, therefore we cannot accept item returns for any reason. Refunds will be issued in the form of payment used to make the purchase. Please note that credit cards can take 5-10 business days to appear on the statement. All gift card and clothing sales are final! AGAIN, PLEASE CONTACT US IF FOR ANY REASON YOU RECEIVE DEFECTIVE MATERIALS FROM US! WE WILL REPLACE THE ITEM OR REFUND THE PURCHASE. NO NEED TO WORRY ABOUT A RETURN!